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RMDMA Panel

DMA panelRMDMA Panel

who recommend your services to their friends and colleagues.  Each panelist presented two slides on each of the following topics:  Acquire new customers; Retain customers; Build loyalty; and Gain advocates.  Patty discussed business-to-business list profiling, using a list broker, implementing  IVR (intelligent voice recording) to build relationships, and reactivating lapsed customers using dimensional advertising, among other ideas for her part of the panel.